Bling4Strings is a small friendly family company and we want all our customers to be happy! In the event of any problems we will do our very best to help.

Shipping & Handling

We offer free delivery on all standard UK orders by Royal Mail 1st Class Delivery. Packages are large letter size for standard orders so for convenience we don't require a signature.  We always obtain proof of posting.  Higher value orders will require a signature, and depending on size / value may be sent by alternative courier i.e. DPD.  Costs incurred due to redelivery or the return to us for any reason of undelivered parcels are the responsibility of the customer and will be charged at cost.

Delivery Schedule

We keep a large stock of mutes and crystals, and aim to ship most orders within 2 working days. If we need to order additional colours we will advise you of the new delivery time - our suppliers usually deliver next day so there should be minimum delay. Our delivery times are only targets and not guaranteed. 

Customs Charges

Orders placed from outside the EU are occasionally subject to customers charges by the importing country. Customers are responsible for payment of these charges.

Guarantee

All products are fully guaranteed against manufacturing defects. 

Contacting Us

If you need to contact us, please email us at [email protected] or telephone 07815 785729.

Cookie and privacy policy

We respect your privacy. We do not sell mailing lists to other companies, or divulge any of your personal details to other companies or individuals. We only use the information you give us to process your order and provide a quick and convenient service to you in the future. No financially sensitive information is contained within our customer accounts. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item. By continuing with your order your accept this policy.

Returns and Exchanges Summary

Correctly supplied items may be returned for a full refund less any shipping costs paid by the customer within 14 days of receipt, unused and in the original packing. If you receive a damaged or faulty item please contact us before returning the item.

Our system is fully automated and all emails and invoices are based on information supplied by the customer when placing the order. Your statutory rights are unaffected. 

Payment Terms

We accept debit and all major credit cards and payment via the security of PayPal or Create payments.